My phones use two licence types for their phone system Silver and Gold below is the feature comparison for these licences.
| Headline Feature | Description | Silver | Gold |
| Privacy | Call-ID Blocking | Yes | Yes |
| Block Anonymous Calls | Yes | Yes | |
| Block Anonymous Divert | Yes | Yes | |
| Block Anonymous Reject | Yes | Yes | |
| Block Anonymous Divert To Voicemail | Yes | Yes | |
| Do Not Disturb | DND | Yes | Yes |
| Place Caller On Hold | Yes | Yes | |
| Call Transfer | Call Transfer Attended | Yes | Yes |
| Cal Transfer Unattended | Yes | Yes | |
| Call Transfer Blind | Yes | Yes | |
| Call Divert | CD Always | Yes | Yes |
| CD Busy | Yes | Yes | |
| CD No Answer | Yes | Yes | |
| Call Forwarding | CF Always | Yes | Yes |
| CF Busy | Yes | Yes | |
| CF No Answer | Yes | Yes | |
| CF Sequential | Yes | Yes | |
| CF Parallel | Yes | Yes | |
| CF Overflow PSTN, AA, CQ, VM... | Yes | Yes | |
| Last Caller | Last Caller | Yes | Yes |
| Spoken Call History | Yes | Yes | |
| Call Return | Yes | Yes | |
| Call Redial | Yes | Yes | |
| Click 2 Talk | Click 2 Talk | Yes | Yes |
| Clipboard Dialling | Clipboard Dialling | Yes | Yes |
| Music On Hold | Music On Hold | Yes | Yes |
| Music On Hold Selective | Yes | Yes | |
| Call Pick-up | Call Pick-up | Yes | Yes |
| Group Pick-up | Yes | Yes | |
| Call Pick-up Directed | Yes | Yes | |
| Call Park | Call Park | Yes | Yes |
| Call Un-park Bay | Yes | Yes | |
| Network Failure | Network Failure User | Yes | Yes |
| Network Failure Company | Yes | Yes | |
| Call Waiting | Call Waiting | Yes | Yes |
| Busy Lamp Field | Busy Lamp Field | Yes | Yes |
| Line Monitoring | Yes | Yes | |
| Voicemail | User | Yes | Yes |
| Group | Yes | Yes | |
| VM to Email | Yes | Yes | |
| Directed VM | Yes | Yes | |
| VM to SMS | Yes | Yes | |
| Fax | Fax to Email | Yes | Yes |
| Hunt Group (250) | HG Pick-up | Yes | Yes |
| HG Forwarding | Yes | Yes | |
| HG Reporting | Yes | Yes | |
| HG Sequential | Yes | Yes | |
| HG Simultaneous | Yes | Yes | |
| Address Book | User | Yes | Yes |
| Shared | Yes | Yes | |
| Company | Yes | Yes | |
| Event Diary | Diary to Email | Yes | Yes |
| Reporting and KPI | User | Yes | Yes |
| Group | Yes | Yes | |
| Company | Yes | Yes | |
| Call History | Call Made | Yes | Yes |
| Call Received | Yes | Yes | |
| Call Search | Yes | Yes | |
| Time-Based Routing | Time-based Routing | Yes | Yes |
| Call Management Planner | Yes | Yes | |
| Call Barring Policies | User | Yes | Yes |
| Company | Yes | Yes | |
| CLI Presentation Policies | CLI | Yes | Yes |
| 3 Way Call | 3 Way Call | Yes | Yes |
| Call Queues | Call Queueing | No | Yes |
| Call Recording | Call Recording | No | Yes |
| Auto Attendent | Auto Attendent | No | Yes |
| Phone Buddy | Presence and Pop-up Screen | Yes | Yes |
| Presence status and Away when Idle | Yes | Yes | |
| Directory with Company, private and external contacts | Yes | Yes | |
| IM service | Yes | Yes | |
| Calls, leave VM and send a text to your Internal and external contacts | Yes | Yes | |
| Send alerts to your contacts | Yes | Yes | |
| Email, internal and external contacts | Yes | Yes | |
| Web portal access | Yes | Yes | |
| Call history | Yes | Yes | |
| Click to talk | Yes | Yes | |
| Clipboard call | Yes | Yes | |
| VM retrieval and playback, Callback | Yes | Yes | |
| faxes | Yes | Yes | |
| Call recording retrieval, download and storage | No | Yes | |
| Clipboard Dialling | Yes | Yes | |
| Click to dial | Yes | Yes | |
| Skype For Business | Yes | Yes | |
| CTI Integrations, Salesforce, Sage Act, Outlook, Zoho… | Yes | Yes | |
| Phone Buddy Enhanced | Calls presence + | Optional | Optional |
| Diagnostic | Phone Status | Yes | Yes |
| System Diagnostic | Yes | Yes | |
| Miscellaneous | Pin Protected Outbound dialling | Yes | Yes |
| Outbound calling using alias | Yes | Yes | |
| Broadcast call (Yealink) | Yes | Yes | |
| Broadcast call (Cisco) | Yes | Yes | |
| Web Portal Access | User | Yes | Yes |
| Administrator | Yes | Yes | |
| Wallboards | Call Overview | Optional | Optional |
| Queued calls | Optional | Optional | |
| Softphone | PC, Mobile app | Optional | Optional |
| Video Call | Polycom, Yealink, Bria (check for Supported handsets) | No | Yes |
| Conference Bridge | Conferencing Facility | Optional | Optional |
