Supported: Android Version 4.4 Kit kat and above, iOS Version 9.0 and above
The ALTOS mobile softphone client application is available for download from the Apple App Store and the Google Play Store.
The app can be found by searching for “ALTOS SOFTPHONE”.
installation of this software should be followed using your devices own configuration methods and will not be covered here.
Initial Setup
The first screen to appear is the authentication page, requiring confirmation of your username and password credentials, this can be inputted using the credentials that should have been provided
or the easiest way is to use the QR Code which is provided when the product if ordered via the portal.
- Microphone Permission > Allow Altos to record audio?
- Phone Permission > Allow Altos to make and manage phone calls?
- Contacts Permission > Allow Altos to access your contacts?
- Contacts Permissions > "Altos" Would Like to Access Your Contacts
- Camera Permission > "Altos" Would Like to Access the Camera
- Notifications Permission > "Altos" Would Like to Send You Notifications